Burk Fuel (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).This Privacy Policy explains how we collect, use, store, and safeguard your personal information, and how you can access or correct it.
1. What Information We Collect
We may collect personal information such as:
- Name
- Email address
- Phone number
- Postal or billing address
- IP address and browser type
- Information about your use of our website
We only collect personal information when it is reasonably necessary for our business operations.
2. How We Collect Information
We collect your information directly from you when you:
- Visit our website (www.burkfuel.com.au)
- Fill out a form, request a quote, or contact us
- Use our products or services
We may also collect certain data automatically via cookies or log files when you browse our website.
3. Use of Your Information
We use your personal information to:
- Provide you with our products and services
- Respond to your inquiries and requests
- Improve the functionality and performance of our website
- Send important updates related to your interactions with us
- Maintain internal records for administrative purposes
4. Cookies and Third-Party Tools
Our website uses cookies to improve your browsing experience and analyze site usage. Cookies are small text files stored on your device to help us remember your preferences and understand how you use our website.
We use different types of cookies, including:
- Essential Cookies – Necessary for website functionality
- Preference Cookies – To remember your settings
- Analytics Cookies – To track site performance and improve services
- Advertising Cookies (Third Party) – Set by third-party services like YouTube
- Security and Performance Cookies – Set by services such as Cloudflare
You can control or disable cookies through your browser settings. You may also use our cookie consent banner to opt in or out of advertising cookies.
4.1 Cookie Categories and Details
5. Third-Party Content, Tools, and Data Collection
Burk Fuel uses third-party services to improve website performance, security, and analytics. These services may set cookies, collect technical data, or track user interactions as part of their operations.
Site Kit by Google
We use Site Kit by Google to connect our website with services like Google Analytics and Google Search Console. This plugin helps us:
- Monitor website performance
- Analyze visitor behavior
- Track traffic sources
Site Kit sets cookies and shares data with Google, which may use it for ad personalization and analytical insights. All data collected is anonymous to us, but may be processed by Google for its broader data systems.
You can learn more here: Google’s Privacy Policy and How Google uses information from sites.
Cloudflare
We use Cloudflare to enhance the security and performance of our website. Cloudflare may collect information such as IP addresses and request headers for the purposes of:
- Content delivery network (CDN) optimization
- Protection against malicious traffic
- Mitigation of DDoS attacks
This data is processed in accordance with Cloudflare’s Privacy Policy.
YouTube Embedded Content
Some pages may include embedded videos from YouTube, which set cookies (e.g., YSC, VISITOR_INFO1_LIVE) to track video views, determine user preferences, and store consent states. These are considered advertising cookies, and you may opt out via our cookie settings banner.
YouTube is part of Google. Learn more via the Google Ads and Data Policy
6. Data Security
We take reasonable steps to safeguard your personal information against:
- Unauthorized access
- Loss or misuse
- Alteration or destruction
Security measures include restricted staff access, password protection, and secure storage practices.
7. Access and Correction
You may request access to your personal information held by us and request correction if the data is inaccurate or outdated.
To do so, please contact us at [email protected]. We will respond within 30 days.
8. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, contact us immediately and we will delete it.
9. Complaints and Contact Information
If you believe your privacy rights have been breached, you may:
- Contact us at [email protected] with details of the issue
- If unresolved, contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
11. Contact Us
Burk Fuel
Website: www.burkfuel.com.au
Email: [email protected]
Phone: 08 6205 9900